Privacy policy

OhSnap! – Cards & Collectibles operates this shop and this website, including all related information, content, features, tools, products, and services, in order to provide you as a customer with an individualized shopping experience (the “Services”). OhSnap! – Cards & Collectibles is based on Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, or disclose personal data when you visit or use the website, make a purchase or another transaction using the Services, or otherwise communicate with us. In the event of a conflict between our general terms and conditions and this Privacy Policy, this Privacy Policy shall prevail with regard to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described herein.

What personal data do we collect or process?

When we use the term “personal data,” we refer to information that identifies you or another individual or can be directly associated with you. Personal data does not include information that has been collected anonymously or has been anonymized in such a way that it can no longer be identified or associated with you. Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

  • Contact data including name, postal address, billing address, shipping address, telephone number, and email address.

  • Financial data including credit card, debit card, and bank account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.

  • Account information including username, password, security questions, configurations, and settings.

  • Transaction information including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us including information you provide when communicating with us, for example when sending a customer support request.

  • Device information including information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage information including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

Directly from you
We collect data when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.

Automatically through the Services
We collect data from your device when you use our products or Services, visit our website, and through the use of cookies and similar technologies.

From our service providers
We collect data when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.

From our partners and other third parties

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

Provision, customization, and improvement of the Services.
We use your personal data to provide the Services to you. This includes fulfilling our contract with you, processing your payments, executing your orders, storing your configurations and items of interest, sending account-related notifications, creating and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to submit reviews, and creating a personalized shopping experience, for example by recommending products based on your purchases. This may also include using your personal data to better customize and improve the Services.

Marketing and advertising.
We use your personal data for marketing and advertising purposes, such as sending marketing communications via email, SMS, or post, and displaying online advertising for products or services on the Services or other websites, including based on items you previously purchased or placed in your cart and other activities related to the Services.

Security and fraud prevention.
We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action against fraudulent, illegal, unsafe, or malicious activity, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting your account credentials. We strongly recommend that you do not share your username, password, or other access details with others.

Communication with you.
We use your personal data to provide customer support, respond promptly to your inquiries, and maintain our business relationship with you.

Legal reasons.
We use your personal data to comply with applicable law or respond to lawful requests, including from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual litigation, or other adversarial proceedings, and to investigate potential violations of our terms or policies or enforce them.

How do we disclose personal data?

Under certain circumstances, we may disclose your personal data to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • To Shopify, including vendors and other third parties who provide Services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).

  • To business and marketing partners who provide marketing services and display advertising to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activities across different merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you reside, you may have the right to direct us not to share information about you for targeted advertising purposes.

  • If you request or otherwise consent to the disclosure of certain information to third parties, for example for product delivery or through social media widgets or login integrations.

  • To our affiliates or within our corporate group.

  • In connection with a business transaction such as a merger or insolvency, to comply with legal obligations, enforce applicable terms, or protect the Services and rights of users.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data regarding your access to and use of the Services to provide and improve them. Data you submit to the Services will be transmitted to Shopify and possibly to third parties in other countries to provide and improve the Services. We also use certain enhanced Shopify features that incorporate data from your interactions with our shop, other merchants, and Shopify. Shopify may process personal data collected through these interactions and is responsible for responding to requests regarding your rights in this context. More information can be found in Shopify’s Consumer Privacy Policy at https://privacy.shopify.com/en.

Third-party websites and links

The Services may contain links to third-party websites. We are not responsible for their privacy or security practices. Information you share publicly or on third-party platforms may be visible to others without restriction. Inclusion of links does not imply endorsement unless expressly stated.

Children’s data

The Services are not intended for use by children. We do not knowingly collect personal data from children who have not reached the age of majority in their country. If you believe a child has provided personal data, please contact us for deletion. As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” personal data of individuals under 16 years of age as defined by applicable law.

Security and retention

No security measure is perfect, and we cannot guarantee absolute security. Transmission risks may exist. We recommend not using insecure channels to transmit sensitive information.

Retention of personal data depends on factors such as account management, service provision, legal obligations, dispute resolution, and policy enforcement.

Your rights and choices

Depending on your residence, you may have rights including:

  • Right of access

  • Right to deletion

  • Right to rectification

  • Right to data portability

  • Management of communication preferences

If you reside in the UK or EEA, you may also have:

  • Right to object or restrict processing

  • Right to withdraw consent

You may exercise these rights by contacting us. Exercising your rights will not result in disadvantage. Identity verification may be required.

Complaints

If you have complaints about our processing of your personal data, please contact us. You may also lodge a complaint with a competent data protection authority.

International transfers

Your personal data may be transferred outside your country of residence. Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses unless the destination country provides an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be published on this website and the “Last revised” date adjusted accordingly.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us via email at info(at)ohsnap-cardsandcollectibles.de or by post at:

c/o flexdienst – #20211
Kurt-Schumacher-Straße 76
67663 Kaiserslautern
Germany

For the purposes of applicable data protection laws, we are the data controller of your personal data.

 

Last updated: 21.02.2026