Frequently Asked Questions
What are the return conditions?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to find a solution together with you.
Are purchases non-returnable?
We cannot accept returns on certain items. These are clearly marked before purchase.
When will I receive my order?
We will ship your order as soon as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much are the shipping costs?
Shipping costs are calculated based on your location and the items in your order. You will always see the shipping price before completing your purchase.
Can I store my order?
Yes, you can store all your cards with us. To do this, select "Hold in Vault" during checkout. We will only ship your items once you initiate the shipping process. Simply send us a message to do so.
How do your live breaks work?
Here you will find all information about our Live Breaks.
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